Professional Services Branding and Marketing
Professional Services are, by definition, people businesses. Their value is dependent on the skills and expertise held by individuals and teams within the firm. And that makes effective branding both difficult and fascinating.
Because building a professional services brand is a lot more complicated than creating logos, brochures and websites. Crafting compelling messages and designing a distinctive look are the easy bits. The hard part is two-fold. Firstly, the story needs to be based on something authentically distinctive.
That special something might relate to the firm’s knowledge, its approach, its culture, its sense of purpose - or a combination of these and other qualities. It isn't easy to put your finger on ‘why we are different’ when the ‘we’ is a set of strong-willed individuals.
Which brings us to the second challenge.
Brands are built through day-to-day experiences which validate (or disprove) the claims made in marketing materials and pitches. Brands are the outcomes of every touch point and every rumour. Coaching and persuading time-poor and ego-rich professions to 'be the brand' is a serious task - albeit made easier as traditional partnership models are replaced by more businesslike structures.
To win new clients and new talents, professional services business need to ask themselves big questions. What do we stand for? How can we stand out? How can we provide consistently distinctive and compelling experiences to clients and colleagues. Which is why a clear brand strategy and brand identity are more important than ever.
Chromatic is an objective, expert agency which helps organisations in the professional services to answer questions like these. We work with leadership, marketing and communications teams to help them to think about their brands strategically and bring them to life creatively.
Purpose, vision and values
Brand strategy, positioning and architecture
Brand story and brand content strategy
Leadership and cultural alignment
Go-to-market strategy
Marketing and internal communications campaigns
Online and offline branded applications
Visual Identity and brand guidelines